Shipping Information
We ship worldwide from multiple locations. Orders are packed discreetly in plain packaging.
Processing Time
Orders are processed within 1 to 3 business days after payment confirmation.
Delivery Times
- US Domestic: 3 to 6 days after dispatch
- International: 12 to 26 days after dispatch
Estimates start from the dispatch date.
Tracking
Tracking is provided for most orders. Contact us with your order number to get the tracking link.
Address Accuracy
Check your shipping address. Orders sent to a wrong address are not refunded if lost or returned.
Customs and Duties
International orders may face customs checks and duties. Delivery times do not include customs delays.
Missing, Delayed or Seized Packages
If a package does not arrive in the delivery window, contact us with your order number through the contact form. Missing and seized packages are handled with reshipment or refund per our policy.
Contact
Shipping questions? Use the contact form - we reply within 24 hours on business days.